Privacy Notice

How ShopDoc Handles Tracking Data

Last updated: April 23, 2026. This page explains what data we collect for website analytics and support requests, why we collect it, and how you can control tracking.

What we collect

• Session ID (stored in browser session storage).
• Approximate city/country.
• Page visits, link/button clicks, and scroll depth.
• Form interactions, including selected issue type and submitted form fields.

Why we collect it

• Diagnose urgent incidents faster.
• Understand where users face friction in the flow.
• Improve reliability and response quality.

Retention

In this current implementation, logs are stored until manually removed by the site administrator.

Your tracking choice

Action logs are always recorded for technical reliability. The control below stores your notice preference.

Contact

For privacy questions, contact: info@shopdoc.com